Fully branded as your organisation
As the name suggests a Hybrid Social Platform from FIOFRO is fully branded as your organisation.
Your Logos, your images, your colours and your content is professionally inserted into our technology by one of our platform experts who works with the branding materials provided to deliver an exciting, modern feel to your Hybrid Social Platform whilst understanding of your target audience to ensure conformity with the expectations of your future members.
Permission based, social network
The Hybrid Social Platform provides easy access to all areas from the initial landing page called the network lounge. This displays all of the latest posts in chronological order and provides a great snap shot of all member activities. From here you can post comments, add social points and view all of the latest members, latest videos, latest images and groups.
Being permission based, we are more than GDPR compliant as you are asking explicit concent just to connect.
Complete member profiles
Every member of your Hybrid Social Platform is provided with a full member profile that identifies them on your platform.
Members of your Hybrid Social Platform can view and edit their profiles, share their profiles, tailor their profile pages by changing the cover image of avatar. Members can even share their profile on to 22 other social networks around the world with the click of a single button and see who has visited their profile.
This is one of the most powerfull pages on the network.
Event management and Ticket sales
We wanted to deliver our customers with a truly unique feature for their Hybrid Social Platform, so we created a complete event management and ticket sales system.
Your members will be able to create events, change event cover images, set the amount of visitors to their events and create event tickets that they can sell or provide for free. All revenues go directly to the event organiser and the tickets are protected with a single scan QR code so no duplicate or copy tickets.
Individual member groups
The members of your Hybrid Social Platform can create individual members groups, a kind of network within the network on specific topics.
Groups can have their own events, own images, own videos and group discussions. Groups are created and managed by the members who create them or they can be restricted to only admins.
Group discussions can be a great way to grow your Hybrid Social Platform, when used correctly they can be a very powerfull tool.
Advanced member search facilities
The advanced search facility within your Hybrid Social Platform is one of the most powerfull systems on the market and allows users to search up to 20 different criteria to find a profile that matches what the user is looking for.
The advanced search facility runs from the questions that are asked of your users during registration, this is why what you ask is an important part of running and growing your Hybrid Social Platform.
Upload photos and images
Your members can create photo albums and upload photos and images directly to your Hybrid Social Platform.
The Hybrid Social Platform can handle all image types and sizes and displays them within a number of areas around the network.
Your members can then use the images that they have uploaded to tailor the look and feel of the pages that they create on your Hybrid Social Platform. Members can create multiple albums holding multiple images.
Add videos and display natively
The members of your Hybrid Social Platform can link videos from over 9 major video content streaming services and that video content is displayed natively within your Hybrid Social Platform.
This allows your members to create their own video channels in places like youtube but then stream their content into their profile on the Hybrid Social Platform as if that was where they added it to originally.
We no longer allow direct private video uploads due to size, content control, conversion rates and system management.
Full social network administration
Your Hybrid Social Platform comes with a state of the art, easy to use administration area to help you manage the day to day activities on your network.
The Hybrid Social Platform administrator area gives you a complete overview of the platform and activities as well as the ability to change registration questions, add or remove categories, deal with reported issues, moderate groups events or images and generally control all activities carried out on your Hybrid Social Platform.
Seamlessly Integrated Solution
A Hybrid Social Platform provides a seamless integration between your Branded Social Network and Online Advice Platform making a fully randed hybrid.
Your Logos, your images, your colours and your content is professionally inserted into our technology by one of our experts who works with the branding materials provided to deliver an exciting, modern feel.
Simple Point & Click advisors area
We understand that the last thing you want to be doing is learning how to use a complex management system when you launch your new Hybrid Social Platform so we have kept all the complex systems in the background and developed a very simple point and click system for adding content, creating events, adding videos or answering questions.
Your system comes with 5 advisor accounts pre activated so you can get started from day one.
Private, live video consultation rooms
Get to know your user and their issues using a live, secure, video consultation room. This enables your user to speak with your specialists about their question in a live environment and discuss the topic with your advisor.
This is a popular feature so we recommend you make it an upgrade option.
All consultation rooms are safe and secure and are all https enables, delivering 1 to 1 and 1 to upto 4 facilities for your live video consultations.
Private 1 to 1 Questions & Answers
Users will be able to click on the ask your question button and be presented with a form to place their question and where required upload a document relating to their question, this question then gets posted on the advisors board and is only visible to the user and the advisors.
Multiple advisors can answer questions so that the user can get a fully rounded opinion. We do not allow multiple question responses so your advisors never get held up in conversations.
Dedicatated advisors response area
Advisors can see all questions within the list and select the question they wish to answer via a simple response post, this is logged and time stamped for future reference and reporting.
The answer is added to the question and only the user who asked the question can see the answer provided.
Once the answer has been posted the user is emailed by the system inviting them to login to view their answer. The user is informed by email that an answer has been placed on the system.
Event Management & Ticket Sales
As a part of your Hybrid Social Platform you may wish to hold physical seminars or physical advice sessions; our state of the art event management and ticket sales systems enable you to offer this service delivering a blended solution between online support and physical activities.
All event tickets contain a single scan QR code which means you will never have to deal with duplicated tickets or ticket fraud.
Document management system
Our document management systems can take any and all documents from any connotation, meaning no matter how your document was created our system can handle it and display it in its native format.
This includes all available video formats for internal training or presentation videos.
All documents and videos are categorised and stored within a secure delivery system.
Integrated video links system
Natively play videos from most video feed locations inside your Hybrid Social Platform for free information videos, find information videos on you tube and play them natively within your Hybrid Social Platform, so you see you don't even have to be the specialist, you just need to find the information.
We no longer allow direct private video uploads due to size, content control, conversion rates, copyright and system management, if you wish to upload use the document management system.
Integrated FAQ's System
Rather than answer all questions create your own FAQ system that also links into the Live Q&A system so if you are being asked a question that is covered in the FAQ, simply select it in your answer area.
Your advisors can easily create new FAQ's and answers from within the advisor area and then link answers to these new areas.
Advisor management reports system
See who has answered how many questions and when in our fully featured advisor reporting system.
These reports can also be exported should you wish to use them with any other productivity software.
The Hybrid Social Platform reporting system mainly covers questions asked and answered and can either be managed by the main administrator or someone that the main administrator assigns this role to.
When we provide our platforms, they are fully tested and checked by our in house specialists prior to going live, putting it simply, we take care of everything for you and we run all of the technology, you simply build and grow your business and your assets.