Hybrid Social Platform Features
A state of the art, Hybrid Social Platform from FIOFRO comes with a whole array of features and services that are designed to engage, communicate and educate with your members.
On this page we have tried to outline how many of these features can help your business to develop strong and vibrant communities using the many features in your own branded social network, the images are compiled screen shots taken from our own demonstartion Hybrid Social Platform to provide you with an idea of what we are talking about.
Below is a general overview of a Hybrid Social Platforms features, all client platforms are tailored to each clients needs.
Fully branded as your organisationA Hybrid Social Platform from FIOFRO is fully branded as your organisation.
Permission based, secure Social Network
Complete member profiles
Every member of your Hybrid Social Platform is provided with a full member profile that identifies then on your platform.
Members of your Hybrid Social Platform can view and edit their profiles, share their profiles, tailor their profile pages by changing the cover image of avatar. Members can even share their profile on to 22 other social networks around the world with the click of a single button and see who has visited their profile.
This is one of the most powerfull pages on the network.
Event management and Ticket sales
Individual member groups
The members of your Hybrid Social Platform can create individual members groups, a kind of network within the network on specific topics.
Groups can have their own events, own images, own videos and group discussions. Groups are created and managed by the members who create then or they can be restricted to only admins.
Group discussions can be a great way to grow your Hybrid Social Platform, when used correctly they can be a very powerfull tool.
Advanced member search facilities
Upload photos and images
Your members can create photo albums and upload photos and images directly to your Hybrid Social Platform.
The Hybrid Social Platform can handle all image types and sizes and displays them within a number of areas around the network.
Your members can then use the images that they have uploaded to tailor the look at feel of the pages that they create on your Hybrid Social Platform.
Add videos and display natively
Seamlessly Integrated SolutionA Hybrid Social Platform provides a seamless integration between your Branded Social Network and Online Advice Platform making a fully randed hybrid.
Our team have worked tirelessly to ensure that your Hybroid Social Platfrom is a flawless integration delivering a really powerful solution.
Simple Point & Click advisors area
Private, live video consultation rooms
Get to know your user and their issues using a live, secure, video consultation room. This enables your user to speak with your specialists about their question in a live environment and discuss the topic with your advisor.
This is a popular feature so we recommend you make it an upgrade option.
All consultation rooms are safe and secure and are all https enables, delivering 1 to 1 and 1 to upto 4 facilities for your live video consultations.
Private 1 to 1 Questions & Answers
Dedicatated advisors response area
Advisors can see all questions within the list and select the question they wish to answer via a simple response post, this is logged and time stamped for future reference and reporting.
The answer is added to the question and only the user who asked the question can see the answer provided.
Once the answer has been posted the user is emailed by the system inviting them to login to view their answer. The user is informed by email that an answer has been placed on the system.
Event Management & Ticket Sales
A full document management system
Our document management systems can take any and all documents from any connotation, meaning no matter how your document was created our system can handle it and display it in its native format.
This includes all available video formats for internal training or presentation videos.
All documents and videos are categorised and stored within a secure delivery system.
Integrated video links system
Fully integrated FAQ's System
Rather than answer all questions create your own FAQ system that also links into the Live Q&A system so if you are being asked a questions that is covered in the FAQ, simply select it in your answer area.
Your advisors can easily create new FAQ's and answers from within the advisor area and then link answers to these new areas.
Advisor management reports system
See who has answered how many questions and when in our fully featured advisor reporting system.
These reports can also be exported should you wish to use them with any other productivity software.
The Hybrid Social Platform reporting system mainly covers questions asked and answered and can either be managed by the main administrator or someone that the main administrator assigns this role to.