hybrid social platforms

Hybrid Social Platform Features

branded social network lady

A state of the art, Hybrid Social Platform from FIOFRO comes with a whole array of features and services that are designed to engage, communicate and educate with your members.

On this page we have tried to outline how many of these features can help your business to develop strong and vibrant communities using the many features in your own branded social network, the images are compiled screen shots taken from our own demonstartion Hybrid Social Platform to provide you with an idea of what we are talking about.

Below is a general overview of a Hybrid Social Platforms features, all client platforms are tailored to each clients needs.

branded social network home

Fully branded as your organisation

A Hybrid Social Platform from FIOFRO is fully branded as your organisation.
 
Your Logos, your images, your colours and your content is professionally inserted into our technology by one of our social platform experts who works with the branding materials provided to deliver an exciting, modern feel to your Hybrid Social Platform whilst understanding of your target audience to ensure conformity with the expectations of your future members.

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branded social network

 Permission based, secure Social Network

Your Hybrid Social Platform is a state of the art online social network with everything a member could need built in.
 
The Hybrid Social Platform provides easy access to all area from the intial landing page called the network lounge. This displays all of the latest posts in chronological order and provides a great snap shot of all member activities. From here you can post comments add social points and view all of the latest members, latest videos, latest images and groups.
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branded social network profile

Complete member profiles

Every member of your Hybrid Social Platform is provided with a full member profile that identifies then on your platform.

Members of your Hybrid Social Platform can view and edit their profiles, share their profiles, tailor their profile pages by changing the cover image of avatar. Members can even share their profile on to 22 other social networks around the world with the click of a single button and see who has visited their profile.

This is one of the most powerfull pages on the network.

branded social network events

Event management and Ticket sales

We wanted to deliver our customers with a truly unique feature for their Hybrid Social Platform, so we created a complete event manament and ticket sales system.
 
Your members will be able to create events, change event cover images, set the amount of visitors to their events and create event tickets that they can sell or provide for free. All revenues go directly to the event organiser and the tickets are protected with a single scan QR code so no duplicate or copy tickets.
 
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Individual member groups

The members of your Hybrid Social Platform can create individual members groups, a kind of network within the network on specific topics.

Groups can have their own events, own images, own videos and group discussions. Groups are created and managed by the members who create then or they can be restricted to only admins.

Group discussions can be a great way to grow your Hybrid Social Platform, when used correctly they can be a very powerfull tool.

branded social network search

Advanced member search facilities

The advanced search facility within your Hybrid Social Platform is one of the most powerfull systems on the market and allows users to search up to 20 different criteria to find a profile that matches what the user is looking for.
 
The advanced search facility runs from the questions that are asked of your users during registration, this is why what you ask is an important part of running and growing your Hybrid Social Platform.
 
 
branded social network photos

Upload photos and images

Your members can create photo albums and upload photos and images directly to your Hybrid Social Platform.

The Hybrid Social Platform can handle all image types and sizes and displays them within a number of areas around the network.

Your members can then use the images that they have uploaded to tailor the look at feel of the pages that they create on your Hybrid Social Platform.

branded social network videos

Add videos and display natively

The members of your Hybrid Social Platform can link videos from over 9 major video content streaming services and that video content is displayed natively within your Hybrid Social Platform.
 
This allows your members to create their own video channels in places like youtube but then stream their content into their profile on the Hybrid Social Platform as if that was where they added it to originally.
 
We no longer allow direct private video uploads due to size, content control, conversion rates and system management.
 
online advice platform home

Seamlessly Integrated Solution

A Hybrid Social Platform provides a seamless integration between your Branded Social Network and Online Advice Platform making a fully randed hybrid.
 
Your Logos, your images, your colours and your content is professionally inserted into our technology by one of our experts who works with the branding materials provided to deliver an exciting, modern feel.

Our team have worked tirelessly to ensure that your Hybroid Social Platfrom is a flawless integration delivering a really powerful solution.

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 Simple Point & Click advisors area

We understand that the last thing you want to be doing is learning how to use a complex management system when you launch your new Hybrid Social Platform so we have kept all the complex systems in the background and developed a very simple point and click system for adding content, creating events, adding videos or answering questions.
 
Your system comes with 5 advisor accounts pre activated so you can gets started from day 1.
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online advice platform consultation

Private, live video consultation rooms

Get to know your user and their issues using a live, secure, video consultation room. This enables your user to speak with your specialists about their question in a live environment and discuss the topic with your advisor.

This is a popular feature so we recommend you make it an upgrade option.

All consultation rooms are safe and secure and are all https enables, delivering 1 to 1 and 1 to upto 4 facilities for your live video consultations.

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online advice platform questions

Private 1 to 1 Questions & Answers

Our users will be able to click on the ask your question button and be presented with a form to place their question and where required upload a document relating to their question, this question then gets posted on the advisors board and is only visible to the user and the advisors.
 
Multiple advisors can answer questions so that the user can get a fully rounded opinion. We do not allow multiple question responses so your advisors never get held up in conversations.
 
online advice platform answers

Dedicatated advisors response area

Advisors can see all questions within the list and select the question they wish to answer via a simple response post, this is logged and time stamped for future reference and reporting.

The answer is added to the question and only the user who asked the question can see the answer provided.

Once the answer has been posted the user is emailed by the system inviting them to login to view their answer. The user is informed by email that an answer has been placed on the system.

online advice platform events

Event Management & Ticket Sales

As a part of your Hybrid Social Platform service you may wish to hold physical seminars or physical advise sessions, our state of the art event management and ticket sales systems enable you to offer this service delivering a blended solution between online support and physical activities.
 
All event tickets contain a single scan QR code which means you will never have to deal with duplicated tickets or ticket fraud.
 
 
online advice platform documents

A full document management system

Our document management systems can take any and all documents from any connotation, meaning no matter how your document was created our system can handle it and display it in its native format.

This includes all available video formats for internal training or presentation videos.

All documents and videos are categorised and stored within a secure delivery system.

online advice platform videos

Integrated video links system

Natively play videos from most video feed locations inside your platform for free information videos, find information videos on you tube and play them natively within your Hybrid Social Platform, so you see you don’t even have to be the specialist, you just need to find the information.
 
We no longer allow direct private video uploads due to size, content control, conversion rates, copyright and system management, if you wish to upload use the document management system
 
This can be an advisor only section should you wish to have full control over the content that you provide.
 
online advice platform faqs

Fully integrated FAQ's System

Rather than answer all questions create your own FAQ system that also links into the Live Q&A system so if you are being asked a questions that is covered in the FAQ, simply select it in your answer area.

Your advisors can easily create new FAQ's and answers from within the advisor area and then link answers to these new areas.

 

 
online advice platform reports

Advisor management reports system

See who has answered how many questions and when in our fully featured advisor reporting system.

These reports can also be exported should you wish to use them with any other productivity software.

The Hybrid Social Platform reporting system mainly covers questions asked and answered and can either be managed by the main administrator or someone that the main administrator assigns this role to.